Frequently Asked Questions

Yes - ExperCharts4FX is easy to use and we will provide you with all the required Help notes to ensure that you have all the tools be a successful trader in the FX Market.

We have made ExperCharts4FX a very objective trading system so our engines look after most of the work for you. All that is left is to decide which trade you want to take by assessing the risks. We will provide you all the tools to make these decisions.

ExperCharts4FX (XPC) does all the work for you - all that is left to do is for you to decide which trades are safer than others and which trades are going to make your daily target. ExperCharts4FX has been developed over 10 years and the neural networks have been trained to make trading easier for you to give you an OBJECTIVE way to make your decisions.

XPC provides an in built money management system as well as dynamically updated pivot point statistics with a summary table for traders at a quick glance that help assess risk per trade.

XPC has unique indicators which will help you separate yourself from the 90% of traders using the same indicators to make their trading decisions and the 90% of traders that lose money.

The answer to this question is simple. We ARE using it and we do use it every day to trade ourselves. We put our money behind our product and we provide for some customers examples of our trades in our "Electronic Diary" section of the website. (Only for 6 - 12 mth members). For further information or to upgrade so you can see our trades please contact support@expersignal.com.

ExperCharts4FX (XPC) uses IQ Feed data. We provide you with an IQ Feed account.

By opening your account with IQ Feed through ExperSignal you will receive you own dedicated account manager that full understands our software at expersignal and also IQFeed.

For more information on IQFeed please visit www.iqfeed.net

ExperCharts4FX (XPC) does provide initial and ongoing support but the level of support will depend on your subscription. The Help files should address most issues you may have and provides a step by step guide for basic issues.

We maintain a knowledge base accessible to all customers that deals with additional problems, questions and issues.

XPC does have a technical support email address only for any issues that are not addressed in the HELP files or FAQ's:

support@expersignal.com

We will respond to your issues as quickly as possible if they are not addressed by the HELP files or FAQ's.

1 - Go to the Support Tab and go to IQ Feed Tab and download and install the IQ Feed client

2 - Go to the CCleaner Tab and download and install CCleaner for your computer.

3 - Choose the product / subscription that you would like

ExperCharts4FX has minimum system requirements:

• Intel i5 processor or faster (We strongly recommend an Intel-i7 processor )
• 4GB RAM
• English version of Windows 7 or Vista
• Mac is not directly supported; however, we have users successfully use ExperCharts4FX on a Mac.  If you use a Mac, you will need to use a virtual Windows Operating System.  You can use VirtualBox, VMWare Fusion or Parallels

Unfortunately No.  We pay for licensing the security software and the IQFeed data for you.  The IQFeed connection can be used for any IQFeed compatible trading software.

There are no upfront fees, no contract and you can cancel at any time after the first month.

Yes we do. For every three people you refer to us that buy at a one-month subscription, we will add an additional month to your subscription.

If your referrals subscribe for 3-months,  we will give you two months for free.

Expercharts4fx is the forex trading software

Expersignal is the website that distributes the software.  ExperSignal.com will offer other products in the future such as training, a trading signal service and more.

We have a number of partners that look to help give the basic background and understanding of the FX markets.

We also have training and education available to traders for beginners right through to experiences FX traders.

You will find videos and Help Files on Expersignal that will provide you with a wealth of information for all levels of traders.

Our training ranges from general FX knowledge to our systems and then actually executing the orders.

We often use www.babypips.com for beginners and this is often a good place to start if you are absolutely new to trading.